Refund and Returns Policy

At Grandpa Pete’s Sunday Sauce, we are committed to providing you with the highest quality gourmet products. Due to the nature of our items being food, we regret to inform you that we cannot accept returns. However, your satisfaction is our top priority, and we are here to ensure you have the best experience with our products.

Damaged Items

If your order arrives damaged, please contact us immediately. We will gladly replace any items that were damaged during shipment. To expedite the process, kindly provide us with the following information:

• Your order number
• A detailed description of the damage
• Photos of the damaged items and packaging

Incorrectly Shipped Items

If you receive an item that was incorrectly shipped, please let us know as soon as possible. We will arrange for the correct item to be sent to you and provide a refund for the incorrectly shipped item if necessary. Please provide us with:

• Your order number
• A description of the incorrect item received
• Photos of the incorrect item and packaging

How to Contact Us

For any issues regarding damaged or incorrectly shipped items, please reach out to our customer service team using our Contact Us form, or email us at info@grandpapete.com, or call us at 1.877.447.2823. We are here to assist you and will respond promptly to resolve any issues.

Thank you for choosing Grandpa Pete’s Sunday Sauce. We appreciate your understanding and support.